Last updated: 5 October 2026

Contact Rapid Cream Ltd for product questions, order updates, delivery support, cancellations, returns, refunds and business enquiries.

Customer support

Email: support@rapidcream.co.uk

For enquiries about an existing purchase, include your order number and a brief description of the issue.

Never send your full payment-card number or card security code by email.

Company details

Rapid Cream Ltd
Company number: 16852583

Company contact address:

Office 15650
182–184 High Street North
East Ham, London
E6 2JA
United Kingdom

Please contact us before sending goods or arranging a visit. Return destinations and transport arrangements are supplied separately.

Delivery enquiries

Standard UK mainland delivery costs £6.95 and normally takes 1–2 business days after dispatch.

Standard delivery is free on eligible goods subtotals above £99 after discounts, excluding delivery charges.

Read our Shipping Policy:
https://rapidcream.co.uk/shipping-policy/

Cancellations, returns and refunds

Email support@rapidcream.co.uk to cancel an order or arrange a return.

Eligible returns are free. We provide a prepaid return label or suitable collection arrangements.

Do not return pressurised products without obtaining transport instructions.

Read our Refund & Returns Policy:
https://rapidcream.co.uk/refund_returns/

Payments

We accept card payments, Google Pay and Apple Pay. Available payment options are displayed at checkout.

Google Pay and Apple Pay availability may depend on your device, browser and payment setup.

Product and business enquiries

For compatibility advice or bulk orders, include the product name, equipment details and quantity required.

Responsible use

Our N₂O products are sold for legitimate culinary and catering purposes only. They must never be inhaled or used recreationally.

We sell N₂O products only to customers aged 18 or over and may request age or intended-use confirmation.